Frequently Asked Questions (FAQ)
How We Can Help
At Residence Revival, we specialise in restoring homes affected by hoarding, squalor, and high-need situations. Our services ensure safe, functional, and dignified living spaces through compassionate, fast, and respectful solutions.
General Questions
We offer specialised cleaning and home support services, including:
-
Hoarding & Squalor Cleaning – Compassionate, judgment-free cleaning to restore safe living conditions.
-
Forensic & Trauma Cleaning – Expert sanitation for homes affected by extreme conditions, biohazards, or neglect.
-
Large-Scale Waste Removal – Safe removal of clutter, accumulated waste, and hazardous items.
-
Carpet & Upholstery Cleaning – Deep cleaning to remove stains, allergens, and odours.
-
Pest & Rodent Control – Targeted solutions for infestation management.
-
Gardening & Yard Maintenance – Lawn mowing, weeding, and garden upkeep to maintain a safe and tidy outdoor space.
-
Laundry & Linen Support – Washing, drying, folding, and bed linen changes for added convenience.
-
NDIS & High-Needs Cleaning Support – Personalised services for NDIS participants, including families and parents of children with autism.
💡 If you are looking for a service that is not listed above, please do not hesitate to reach out!
We may be able to assist or recommend a trusted provider.
While our focus is on NDIS participants, we also assist individuals and families in need of specialised cleaning and home maintenance services.
We provide services across NSW, including:
-
Major Cities
-
Regional Areas
-
Remote Locations
Availability may vary based on demand, so feel free to contact us to check service options in your area.
You can book our services by:
📞 Calling us at (02) 4879 9189
📧 Emailing us at admin@residencerevival.com.au
Specialised Cleaning & Home Support Services
Hoarding and squalor cleaning involves clearing excessive clutter, sanitising the space, and restoring a safe living environment while maintaining respect and sensitivity for the client.
These services address extreme sanitation hazards, including biohazards, bodily fluids, and trauma-related environments. We ensure a fast, thorough, and discreet cleanup.
We have the resources to safely remove excessive waste, including general clutter, hazardous materials, and biohazards. Our goal is to restore accessibility and hygiene in the home.
Yes! We use professional-grade equipment to deep-clean carpets, upholstery, and fabrics, eliminating stains, odours, and allergens.
Yes, we offer pest and rodent control services, particularly for homes impacted by prolonged clutter or squalor conditions.
Yes! We offer:
-
Lawn mowing
-
Weeding and garden upkeep
-
Hedge trimming and basic landscaping
-
Rubbish and green waste removal
💡 If you are looking for a service that is not listed above, please do not hesitate to reach out!
We may be able to assist or recommend a trusted provider.
We provide:
-
Washing, drying, and folding laundry
-
Bed linen changes
-
Ironing upon request
💡 If you are looking for a service that is not listed above, please do not hesitate to reach out!
We may be able to assist or recommend a trusted provider.
NDIS & High-Needs Support
We specialise in assisting NDIS participants, particularly families and parents of children with autism, as well as individuals struggling with daily home maintenance due to psychosocial conditions or pre-existing trauma. Our team provides tailored cleaning and home support solutions with a compassionate approach.
Yes! We accept self-managed, plan-managed, and NDIA-managed funding for eligible services.
-
Plan-Managed & NDIA-Managed: We invoice your plan manager or the NDIS directly.
-
Self-Managed: We provide an invoice for you to submit for reimbursement.
We require at least 72 hours notice for cancellations or rescheduling to avoid a cancellation fee.
Contact & Support
You can book a service by:
📞 Calling us at (02) 4879 9189
📧 Emailing us at admin@residencerevival.com.au
🌐 Submitting a completed Intake Form
We value your input! Contact us via phone or email, and our team will be happy to assist you.